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Privacy Policy

This policy covers how Global Internet Services treats personal information that portal collects and receives, including information related to your past use of products and services of our portal. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number and which is not publicized to any third party.

• Feel comfortable using our web sites.
• Feel secure submitting information to us.
• Contact us with your questions or concerns about privacy on this site.
• Know that by using our sites you are consenting to the collection of certain data.
• All the contents of this Site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the Site is/are the personal opinion of such experts/consultants/persons and are not subscribed to by this Site.

Refund & Cancellation policies : 

• If customer wants to cancel the service before installation, he shall get 100% refund.
• If customer wants to unsubscribe the services after two or three months then he will not get any refund.
• But prior to service being provisioned due to inability of Service Provider / Company to deliver service within agreed period, no charges will be levied to the subscriber.(Standard delivery period is 7 days from the date of clearance of the cheque; paid towards subscription charges.)
• But prior to service being provisioned due to decision of the subscriber, all one time charges such as installation charges, activation charges, transactional charges charged as per online payments made by customer etc will be forfeited
• After service provisioning; all one time, recurring charges will be payable as applicable.
• Any refund , if applicable, will be paid to the subscriber within 15 working days from account termination. Account termination will be done on receipt of CPE in working condition and settlement of all balance outstanding will be carried out in 3 working days & communication would be made to customer through Emails.

In the course of using this website or availing the products and services vide the online application forms and questionnaires, Global Internet Services and its Affiliates may become privy to the personal information of its customers, including information that is of a confidential nature. 
Global Internet Services is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this privacy Commitment or in terms of the agreements, if any, with the Customers. 
Global Internet Services endeavours to safeguard and ensure the security of the information provided by the Customer. The Customer would be required to cooperate with Global Internet Services in order to ensure the security of the information, and it is recommended that the Customers necessarily choose their passwords carefully such that no unauthorised access is made by a third party. To make the password complex and difficult for others to guess, the Customers should use combination of alphabets, numbers and special characters (like !, @, #, $ etc.). The Customers should undertake not to disclose their password to anyone or keep any written or other record of the password such that a third party could access it. 
Global Internet Services undertakes not to disclose the information provided by the Customers to any person, unless such action is necessary to: 
• Confirm to legal requirements or comply with legal process
• Protect and defend Global Internet Services’s or its Affiliates rights, interests or property
• Enforce the terms and conditions of the products or services
• Act to protect the interests of Global Internet Services, its Affiliates, or its members, constituents or of other persons
The Customers shall not disclose to any other person, in any manner whatsoever, any information relating to Global Internet Services or its Affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle Global Internet Services or its Affiliates to terminate the services, without prejudice to any damages, to which the customer may be entitled otherwise. 
Global Internet Services will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. Global Internet Services may use and share the information provided by the Customers with its Affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the Customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of Global Internet Services and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from Global Internet Services only for these purposes. 
The Customer authorises Global Internet Services to exchange, share, part with all information related to the details and transaction history of the Customers to its Affiliates / banks / financial institutions / credit bureaus / agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Global Internet Services liable for use or disclosure of this information.